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Online Certificates Programs

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Dispute Resolution Specialist

A career certificate in Organizational Dispute Resolution is designed for working professionals in Human Resources (HR) or for those wishing to enter this specialty field. This certificate program allows students to gain essential knowledge in the foundations of HR management and skills specifically related to human and emotional aspects of conflict, communication, cultural issues, effective negotiation techniques and alternate dispute resolution methods (e.g. mediation, arbitration and ombuds). Students will explore the dynamics and benefits of diagnosing conflict, examine recurrent themes of conflict causes, and determine which method of alternative dispute resolution is most appropriate for various workplace conflicts. All of the courses for the certificate program are offered online to facilitate working professionals. With the addition of an associate degree, the courses in the certificate pro¬gram can be applied to a Bachelor of Science Degree in Human Resource Leadership.

Employee Relations Specialist

A career certificate in Employee Relations is designed for working professionals in Human Resources (HR) or for those wishing to enter this specialty field. This certificate program allows students to gain essential knowledge in the foundations of HR management and skills specifically related to employment law, union and non-union environments, ethical issues and employee guidance, coaching and negotiation techniques. All of the courses for the certificate program are offered online to facilitate working professionals. With the addition of an associate degree, the courses in the certificate pro¬gram can be applied to a Bachelor of Science Degree in Human Resource Leadership.

Medical Coding

The Medical Coding Certificate program prepares the graduate to analyze medical records and abstract data for the purpose of billing and insurance reimbursement. Medical Coding Specialists learn to transform narrative descriptions of procedures and diagnoses into numerical billing format. Graduates possess the skills necessary for employment in doctors' offices, clinics, hospitals, insurance companies, and medical billing agencies. This program prepares the student for future certification with various professional organizations.

Organizational Diversity Specialist

A career certificate in Organizational Diversity is designed for working professionals in Human Resources (HR) or for those wishing to enter this specialty field. This certificate program allows students to gain essential knowl­edge in the foundations of HR management and skills specifically related to understanding differences among individuals and groups, equal rights laws and recruitment and employee development issues related to diversity and inclusion. Affirmative action plans, adverse impact, disparate impact, organizational behavior and culture will all be explored. All of the courses for the certificate program are offered online to facilitate working professionals. With the addition of an associate degree, the courses in the certificate pro­gram can be applied to a Bachelor of Science Degree in Human Resource Leadership.

Organizational Effectiveness Specialist

A career certificate in Organizational Effectiveness is designed for working professionals in Human Resources (HR) or for those wishing to enter this specialty field. This certificate program allows students to gain essential knowledge in the foundations of HR management and skills specifically related to talent acquisition, organizational development techniques, employee performance and development, HR measurement and evaluation, human resource technology and organizational leadership. All of the courses for the certificate program are offered online to facilitate working professionals. With the addition of an associate degree, the courses in the certificate program can be applied to a Bachelor of Science Degree in Human Resource Leadership.

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Student Testimonial

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"As a graduate of Sullivan, I know the training and education in the hospitality program is top notch. For my restaurant I only want the best."
- Doug Sisk
Executive Chef, Marco Island, Florida

 
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"With my degree, I have the opportunity to work in other areas of the hospitality industry; hotels, airlines, or travel agencies."
- Sara Stearns
General Manager, Extended StayAmerica